Privacy Policy

Introduction

Hexed & Hearsed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide

We collect information that you provide when you:

• Create an account or register on our website
• Make a purchase or attempt to make a purchase
• Subscribe to our newsletter or marketing communications
• Contact us or request customer support
• Participate in surveys, contests, or promotions
• Post reviews or comments on our website

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device
• Information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website
• Device information such as device type, operating system, and unique device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including sending you order confirmations and shipping notifications
• To communicate with you about our products, services, promotions, and events
• To provide customer service and respond to your inquiries
• To personalize your experience and deliver content and product offerings relevant to your interests
• To improve our website, products, and services
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our terms and conditions
• To send you marketing communications (with your consent where required by law)

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and fulfillment companies
• Email service providers
• Analytics and marketing service providers
• Website hosting and maintenance providers

These service providers are contractually obligated to use your information only to provide services to us and are required to maintain the confidentiality of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them or they expire) to provide you with a more personal and interactive experience on our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for various purposes, including:

• To remember your preferences and settings
• To analyze how you use our website
• To provide personalized content and advertisements
• To improve our website functionality

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website. All payment information is processed through secure payment processors and is not stored on our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You have the right to request correction of inaccurate or incomplete information
• Deletion: You have the right to request deletion of your personal information
• Objection: You have the right to object to our processing of your personal information
• Restriction: You have the right to request restriction of processing of your personal information
• Portability: You have the right to request transfer of your personal information to another service
• Withdrawal of Consent: Where we rely on your consent, you have the right to withdraw that consent at any time

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of our website after any changes to this Privacy Policy constitutes acceptance of those changes.